Employer FAQ

The most common support issues and questions about using EstateJobs are covered here. Please read through the topics carefully for answers to your questions. If your question is not covered here or you need further support, please email us at support@estatejobs.freshdesk.com for quickest service, or call us toll free at 888-900-0355. International callers dial 805-293-6200.

How do I post a confidential job listing?

When creating or editing a Job, there is an option to 'Show Employer/Company Name.' Selecting NO will replace the Employer or Company name with "Confidential Employer'. This is the best way to ensure a private job listing.

What types of candidates can I expect to find on the site?

The best part about EstateJobs is the targeted, niche audience. We attract service professionals who do this work full time as a career. There may be some applicants who are not qualified for your position, but they will be easy to sort out. Typically, the more specific you are with requirements and job descriptions, the higher quality the applicant responses will be. The highest volume of responses come from full time positions near major cities, but the site also allows you to find the few candidates available for remote and specialized positions!

Which method should I choose to receive applications?

1. The most convenient and effective method is to receive resumes through the website. Each application will be recorded in your account and you can also provide an email so the candidates are emailed to you as they apply.
2. If your company has an application process on its own website, you may choose this option to redirect candidates to a specific address. Be sure to test your link and include the full URL address before saving and posting. 

Can I request multiple documents from applicants like letters, photos, and references?

Absolutely! Our new system allows multiple document attachments and resume versions for Job Seekers to add on their profiles. We recommend keeping it simple with the initial application requirements (resume, cover letter, photo), then requesting additional files from candidates you choose to work with.  

There is also a great screening section at the end of the job posting form that allows you to ask specific questions and get detailed responses with each application. Many employers find this useful for pre-qualifying applicants. Again, keep it simple with yes/no questions and only short answers required. 

What information gets the best response in job listings?

The simple rule is this: The more detail in the job description, the better the results will be. The most important items are the salary range, potential work schedule, specifics of the compensation package, and job functions. Leaving any of those out may turn away quality applicants.

Can I speak to a live person if I need help with my account?

Absolutely. Please call us directly at 888-900-0355 with any questions. We handle all client inquiries promptly. (International callers dial 805-293-6200.)

How do I create my Company Profile page?

• There are two ways to navigate to the Employer Profile page.
  1. Go to Dashboard, then click Create/Edit Profile on the Employer Dashboard page.
  2. Go to My Account > My Profile.
• On the Employer Profile page, click Edit with Profile Builder.
• On the Employer Profile Builder page, begin filling in the details. Note you may leave any field blank. Blank fields will not be shown.
• Click Choose File to upload your Employer Logo.
• For the Describe your organization... box, use the tools to edit the text. You can edit the format, font, and color. You can also add links.
• Continue filling the information boxes in the Facts & Figures section, the Custom Facts section, the Social Networks section, the Images section, and the Videos section.
• Select Yes to Make Profile Active.
• Click Save to save the Profile.
• Click Preview to preview the Profile.
• Click Delete to delete the Profile.
• Click Cancel to cancel the job Profile.

How do I Post a Job? 

• There are two ways to navigate to the Jobs page.
  • Go to Dashboard, then click View & Post Jobs on the Employer Dashboard page.
  • Go to Activity > View & Post Jobs.
• On the Jobs page, click Add Job.
• On the Add Job page, begin filling in the details.
• For the Description box, use the tools to edit the text. You can edit the format, font, and color. You can also add links.
• For Location, select Yes to show the job location on the map. You can fill in the exact street address or simply fill in the City and State.
• Assigned To is useful for organizations with multiple users handling job postings.
• List the destination email address for Send Application to Email or choose Redirect Applicant to URL.
• To embed a YouTube or Vimeo video into your job posting, paste in the video embed code.
• Click Add Questions to insert Screening Questions.
• Click Post Job to make the job active.
• Click Save Only to save it for a later date. Note the job will not be posted.
• Click Preview to preview the job posting.
• Click Cancel to cancel the job posting.

How do I add an image to a job posting?

• You can add an image within the job description by clicking on the 'Insert Image' button on the HTML editor toolbar.
• Paste in the image URL into the source field. Add Image description (optional), then click Ok.
• Note: If you do not have an image URL, you can create one using many free services.
  • imgbb
  • Google Drive
  • OneDrive
  • Dropbox
  • Imgur
  • Flickr

How do I view Posted Jobs? 

• There are two ways to navigate to the Jobs page.
  • Go to Dashboard, then click View & Post Jobs on the Employer Dashboard page.
  • Go to Activity > View & Post Jobs.
• On the Jobs page, you will find the list of all job postings.
• You can click on the job title to edit/close/pause/delete the job posting.

How do I view Applicants? 

• There are two ways to navigate to the Applicants page.
  • Go to Dashboard, then click Applicants on the Employer Dashboard page.
  • Go to Activity > Applicants.
• On the Applicants page, you will find the list of applicants.

I finished adding a job, but I do not see it on the Search For Jobs or Jobs page. What happened? 

• Go to the Jobs page to view the job status.
• If the status is New it is not live on the job search page.
• Click on the job title to edit the job.
• Scroll to the bottom of the page and click Post
• Your job will now be listed on the Search For Jobs page.

How do I add another user account? 

• On the navigation bar, go to My Account > Users to navigate to the Manage Site Users page.
• On the Manage Site Users page, click the Add User Account button.
• Type in the user information and click Save.
• To edit/delete users, simply click on their email to open the Edit User page. From here you can edit info and save or click the delete button.

Can I change the payment card on my monthly plan?

You are able to manage your payment method through your account. When logged in, go to my account, select purchase history, then click on Payment Settings. You'll see the subscription purchase listed, and then click on Edit to make card changes. Call or email if you need assistance or encounter any error messages.